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One Word to Stop An Argument
& One Word To Make It Worse

“The aim of argument, or of discussion, should not be victory, but progress.” – Joseph Joubert

According to Hal Runkel, a marriage and family therapist, couples who use the word “ouch” can communicate to the other person that whatever was said has hurt you and that you are showing your vulnerability.  I thought about how this new piece of knowledge might assist clients with their real estate transactions and am still mulling over this.  However, I have had home sellers in the past say just that – “ouch” when they received a lowball offer, or a time when a buyer received a counter offer much higher than what they were anticipating.  We likely use this word more often than we realize. I honestly thought the word “ouch” was followed by a string of strong words when you hit your head getting out of the shower, or when you stub your toe.  I did not understand until this week how much power was in 4 little letters.

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